Use Case

Your regulations, in plain Greek.

Permits, fees, KEP appointments, fault reports — clear answers with citations to official documents.

Recommended for: Municipalities, Regions, Organizations.

Permits & Procedures

Steps & documents

Regulations & Fees

Calculations & limits

Citizen Services

Appointments & reports

Examples

Sample Conversations (Q&A) — Public Sector / Municipalities

Regulations, permits, fees & decisions — with citations to official documents.

Permits & Procedures

Q: How do I obtain a sidewalk occupancy permit?

A: Submit an application at the registry, provide a site plan, pay the fee per m²; processing time ~10 days.

Municipal_Regulations.pdf — article 12

Q: What documents are needed for a playground?

A: Engineer’s declaration, fitness certificate, technical study.

Playground_Guidelines.pdf

Q: How do I book a KEP appointment?

A: Through the appointments platform. Choose location and service.

Appointments_Portal.html

Fees, Regulations & Noise

Q: What are the cleaning/lighting fees for an 80 m² store?

A: Scale B. Calculation: €/m² × m² × months.

Municipal_Fees_2025.pdf — table p. 4

Q: What applies to noise after 23:00?

A: dB limits and fines by category. Police enforcement applies.

Noise_Regulation.pdf

Q: How do I report a street-lighting fault?

A: Via the “MyCity” form with photo and location.

Report_Issue_Portal.html

Clear information

Less bureaucracy for citizens and businesses.

Compliance

Citations to official regulations.

Accessibility

Plain-language answers, 24/7.

How it works

Regulations in conversational form

  1. Upload — Government Gazette issues, decisions, regulations, guides.
  2. Deployment — link on the municipality website, QR at KEP offices.
  3. Conversation — simple answers with sources.

Answer summary

Sources (2)

Scale B for 80 m²… Calculation: €/m² × m² × months.

Municipal_Fees_2025.pdf

Municipal_Regulations.pdf

article 12

Fewer repetitive information questions

Many simple questions are answered digitally, without the need for phone calls.

More satisfied citizens

Clear, consistent information on procedures, required documents, and deadlines.

Fast response

Answers in seconds, without waiting in a call-center queue.

After-hours information

Citizens can ask questions at any time, from mobile or desktop.

FAQ

Frequently Asked Questions (Municipalities)

Which documents does the chatbot answer from?

Only the official documents and texts provided by the municipality are used. The chatbot learns from them and answers based on their content.

How is the content updated?

When a new Government Gazette issue or decision is published, you upload the relevant file or text and the update is reflected in the answers.

How can it be used?

Designed for use on both mobile and desktop, with a simple, clear presentation of information.

Does the citizen need to install anything?

No. They just follow the link or scan the QR and open the page in their browser.

What topics can it answer about?

Procedures, required documents, deadlines, fees, service hours, FAQs about municipal services—anything covered by the material you provide.

Who controls what it says?

The municipality defines and approves the texts and regulations used as the basis for answers.

What about personal data?

Use is focused on information and procedures. The municipality can decide how any data submitted by citizens is handled, in line with its privacy policy.

Start today

Lighten citizen communications

Upload regulations and guides — get clear answers with sources.

Try it with your own data